Frequent ask question

Frequent ask question

F.A.Q

Here you will find some frequently asked questions or possible answers to your needs,
however do not hesitate to contact us for more information.

BEACH CLUB INFORMATION

When are you open with the beach club?
We are open from 16 May until 6 October.
The beach club is open every day from 9:30 AM to 7.00 PM.
Do I need a reservation for the beach club or do you accept walk-ins?
We strongly recommend reserving the beach day in advance to secure the availability.
However, we usually accept walk-ins until 6.30 PM in terms of our daily capacity.
How can I reserve a sunbed or a king bed?
You could reserve your beach day on our site directly here.

To guarantee an efficient and unique service to all our customers, for the beach club we accept reservations with advance payment.
Do you accept phone or e-mail bookings for the beach club?
Yes, we accepts it but only with advance payment.

You can reserve your beach day here or contact us via
e-mail at info@lagavitella.it or via phone/WhatsApp at +39 350 5821514
How far in advance do I need to book the beach day?
We suggest reserving the beach day at least two weeks in advance to secure the availability.
How long can we stay on our sunbeds?
You are welcome to stay at the beach club from the opening time at 9:30 AM until the closing at 7:00 PM.
The reservation at the beach club will be valid for the whole day.
What is the latest arrival time at the beach?
If you have a beach reservation we guarantee your sun bed until 1.00 PM.
After this hour, we no longer guarantee the reservation.

If you do not have a beach reservation, you are welcome from 9:30 AM until 6:30 PM.
We will do our best to accommodate you but we do not guarantee beach availability.

You can reserve your beach day here
What do I have to do if I need to make a change or cancel my beach booking?
Changes and/or cancellations to the reservation can be made via e-mail at info@lagavitella.it or phone/WhatsApp at
+39 350 5821514

Please, find below our Beach Club cancellation policy:
- Cancellation up to 7 days before the service, a full payment refund.
- Cancellation up to 3 days before the service, 50% refund of the payment.
- Cancellation 2 days before the service, no refund.
- Cancellation 1 day before the service, no refund.
- In case of a no-show, no refund.

In case of bad weather: the entire amount paid can be spent at our Restaurant and Bar.
Furthermore, it is possible to move the reservation to the first available date.
What happens to my beach reservation in case of bad weather?
In case of bad weather, the entire amount paid can be spent at our restaurant and bar.
Furthermore, it is possible to move the reservation to the first available date.
How can I book the beach day for a large group?
It is possible to book the beach club experience directly through our website for parties of up to eight people.
You can reserve your beach day here

For more than eight people, please contact us directly via email at info@lagavitella.it
Do you provide beach towels?
Yes, beach towels are included by reserving our Deluxe or Honeymoon Beach Experience packages.
Discover more about this package here

If you have reserved a different package, you could rent our beach towels directly at the venue.
Can I bring food and drinks to the beach club?
Please, note that we do not accept food and drinks coming from the outside.
It is possible to reserve a lunch table at our restaurant here
Can I order food and drinks at the beach club?
Yes, you can order food and drinks directly at the beach club through our beach menu.
Can I bring my personal beach equipment?
Please, note that is not possible to bring your own beach equipment (umbrellas, deck chairs, sunbeds, etc.) into the establishment.
What facilities are at the beach club?
Toilets, changing room and shower.
Do you play music at the beach club?
We are a relaxing place where the natural sound of the Amalfi Coast waves, combined with seagulls and gentle sea breeze will accompany your beach day.

Live la Dolce Vita with us!
Does the beach club have sun?
La Gavitella is the only Amalfi Coast beach where the sunset occurs late in the afternoon during the summer period.
Where is located the beach club?
The beach club is located in Praiano at La Gavitella Beach.
Our sunbeds and king beds are located on a cliff overlooking the sea.
You can access the sea through the little beach of La Gavitella.
Just a few steps near the beach club it’s located our restaurant.
Discover more about it on our Where we are page

PAYMENT INFORMATION

When do I pay?
Payment for the beach packages is taken in advance via our website. If you consume any extras outside of your package, you will need to settle the bill before you leave the beach club. You will need to make the payment with one of our cashiers.
Can I pay with a card or cash?
Yes, we accept cash, debit cards and credit cards (including American Express).

RESTAURANT INFORMATION

When are you open with the restaurant?
We are open from 16 May until 6 October.
The restaurant is open every day from 12.00 PM to 5.00 PM.
Do I need a reservation for the restaurant or do you accept walk-ins?
We strongly recommend reserving a table at our restaurant in advance to secure the availability.
However, we usually accept walk-ins until 4.30 PM in terms of our daily capacity.
How can I reserve a table at the restaurant?
You could reserve a table at the restaurant directly on our site here.

If you prefer, you could also reach us via e-mail at info@lagavitella.it or via phone/WhatsApp at +39 350 5821514 

Do you accept phone or e-mail bookings for the restaurant?
Yes, we accept it.
You can contact us via e-mail at info@lagavitella.it or via phone/WhatsApp at +39 350 5821514 for additional information.
How far in advance do I need to book a table at the restaurant?
We suggest reserving a table at the restaurant at least one week in advance to secure availability.
How long can we stay at the table?
Your table reservation is booked for 1 hour and 30 minutes.
When is the last time to sit at the restaurant?
The last time to sit at our Restaurant is at 5.00 PM.
What happens if I am running late?
In case of a delay, we kindly ask you to notify us as soon as possible.  
After 20 minutes of delay, we may no longer guarantee the reservation. 
What do I have to do if I need to make a change or cancel my restaurant booking?
Changes and/or cancellations to the reservation can be made via e-mail at info@lagavitella.it or phone/WhatsApp at +39 350 5821514
Do you have gluten-free/vegetarian/vegan options on the menu?
Yes, our Chef can propose some dishes according to this dietary needs.

When you make your reservation, we would be grateful if you could inform us of any allergies or dietary restrictions by adding a note to your reservation. Our staff will be glad to assist you upon arrival.
How can I book a table at the restaurant for a large group?
It is possible to book directly through our website for parties of up to 14 people. 
You can reserve a table at the restaurant here
For more than 14 people, please contact us directly via email at info@lagavitella.it
Can I bring food and drinks to the restaurant?
Please, note that we do not accept food and drinks coming from the outside.
It’s my birthday, anniversary, or another special occasion, is there anything you can do to make it special?
We would love to know if you are celebrating a birthday, anniversary, or another special occasion, to make this day unforgettable. This can be specified in the notes section when you make your booking.  We will be happy to arrange a dessert with candles to celebrate the special event.

If you would prefer to arrange something even more special, please contact us via e-mail at info@lagavitella.it or via phone/WhatsApp at +39 350 5821514
Where is located the restaurant?
We are located in Praiano at La Gavitella Beach. Our restaurant has a 180° terrace overlooking the Positano’s sea. Just a few steps near the restaurant it’s located our beach club. Discover more about it on our Where We Are page

HOW TO REACH US

How can I reach the venue from the city center of Praiano by the stairs?
La Gavitella is an overlooking sea restaurant and beach located in Praiano on the Amalfi Coast.
Feel adventurous like a local and reach us climbing down the enchanting stairs surrounded by nature located in the Gavitella district and enjoy the breathtaking view along your way.

The stairs are roughly 400 and start from the main center of Praiano, near the Church of San Gennaro. Find all the additional information on how to reach us from Praiano by the stairs here.
How can I reach the venue from the sea with your shuttle boat available from Positano?
La Gavitella is an overlooking sea restaurant and beach located in Praiano on the Amalfi Coast. You can easily reach us with our shuttle boat that departs every day at 12:00 PM from Positano, at the main dock where ferries arrive and depart. The pier is located at the Spiaggia Grande of Positano, which can be reached by sea with a ferry or by land by car, scooter or bus.

If you reach Positano from Sorrento, Amalfi or Capri by ferry, you will arrive directly at the main dock of Spiaggia Grande. From here, you could take our shuttle boat which will bring you in less than 10 minutes cruise to our venue. If you reach Positano from Sorrento or Amalfi by land, you should reach firstly Piazza dei Mulini by car, scooter or bus.

Arrived at the end of the way down to Piazza dei Mulini, you can take advantage of the "Parking Di Gennaro". Please, note that this is an external service that is not included in our package price. From Piazza dei Mulini, you will have a little path to follow by foot to reach the main dock, before catching our boat.

Find all the additional information on how to reach us from Positano by our shuttle boat here.
How can I reach the venue from the sea with your shuttle boat available from Praiano?
La Gavitella is an overlooking sea restaurant and beach located in Praiano on the Amalfi Coast. You can easily reach us with our shuttle boat that departs every day at 11:00 AM and 11:30 AM from Marina di Praia, a little beach with a floating dock located in Praiano. Marina di Praia can be reached by car, scooter or by buses from Amalfi or Positano.

Arrived at the end of the way down to Marina di Praia, you can take advantage of the "Castellano Parking". Please, note that this is an external service that is not included in our package price.

Find all the additional information on how to reach us from Praiano, Marina di Praia by our shuttle boat here
How can I reach the venue from the sea with my own boat?
La Gavitella is an overlooking sea restaurant and beach located in Praiano on the Amalfi Coast.
The venue is reachable by the sea from the whole Amalfi Coast and Sorrentino Peninsula.

Please, find our boat coordinates below:

Latitudine: 40.614594
Longitudine: 14.520179

We offer a buoy and tender service available for you. For more info, you can easily reach us via phone/WhatsApp at
+39 350 5821514 or via e-mail at info@lagavitella.it Find all the additional information on how to reach us from the sea with your boat here.
Where I can catch your shuttle boat in Positano?
Our shuttle boat from Positano will be available from the main pier of Positano’s beach called Spiaggia Grande.
Find all the additional information on how to reach us from Positano here.
Where I can catch your shuttle boat in Praiano?
Our shuttle boat from Praiano will be available from the main pier of the Marina di Praia beach. Find all the additional information on how to reach us from Praiano, Marina di Praia here.
Do you offer a mooring service?
Yes, we offer a mooring service available for our restaurant.
For more info, you can easily reach us via phone/WhatsApp at
+39 350 5821514 or via e-mail at info@lagavitella.it.
Do you offer a tender service?
Yes, we offer a tender service available for our restaurant.
For more info, you can easily reach us via phone/WhatsApp at
+39 350 5821514 or via e-mail at info@lagavitella.it.
Does your shuttle boat have a cost?
Our shuttle boat is complementary only to our restaurant’s guests.
On the other hand, our shuttle boat has a cost of 5 euros per person round trip for our beach club’s guests

You can reserve it during the booking process of the beach club available here
or by contacting us via phone/WhatsApp at +39 350 5821514  or via e-mail at info@lagavitella.it.
Do you have a shuttle boat available from Amalfi, Sorrento or Capri?
Unfortunately, we do not have a direct shuttle boat available from these locations. However, if you come from Amalfi, Sorrento or Capri there are different options for reaching us
Reach us from Amalfi, Sorrento or Capri by ferry + our shuttle boat from Positano
From Amalfi, Sorrento or Capri you can take a ferry boat that will take you directly to the main pier of Positano, from where you can than take our shuttle boat at 12.00 PM, which will bring you in less than 10 minutes cruise to our venue.
Find all the additional information on how to reach us from Positano by our shuttle boat here.
Reach us from Amalfi with your car, scooter or by bus + our shuttle boat from Marina di Praia
If you depart from Amalfi with your car, scooter or by bus, we suggest reaching Marina di Praia in Praiano and then taking our shuttle boat.
Arrived at the end of the way down to Marina di Praia, you can take advantage of the "Castellano Parking". Please, note that this is an external service that is not included in our package price. Our boat departs every day at 11:00 AM and 11:30 AM from Marina di Praia, a little beach with a floating dock located in Praiano.
Find all the additional information on how to reach us from Praiano, Marina di Praia by our shuttle boat here.
Reach us from Sorrento with your car, scooter or by bus + our shuttle boat from Positano
If you depart from Sorrento with your car, scooter or by bus, we suggest reaching firstly Positano, which is the nearest town to Sorrento, and then taking our shuttle boat. Arrived in Positano, you should reach firstly Piazza dei Mulini by car, scooter or bus. Arrived at the end of the way down to Piazza dei Mulini, you can take advantage of the "Parking Di Gennaro". Please, note that this is an external service that is not included in our package price. From Piazza dei Mulini, you will have a little path to follow by foot to reach the main dock, before catching our boat.
Find all the additional information on how to reach us from Positano by our shuttle boat here.
At what time departure your shuttle boat from Positano or Praiano for the beach club?
Please, find here below our departure timing:

-Shuttle boat leaving from Marina di Praia (11:00 AM)
-Shuttle boat leaving from Marina di Praia (11.30 AM)
-Shuttle boat leaving from Positano (12:00 PM)
At what time does the shuttle boat come back from the beach club?
The shuttle boat will come back to Marina di Praia main pier at roughly 5.30 PM.
The shuttle boat will come back to Positano main pier at roughly 6.00 PM.
How can I recognize your shuttle boat?
The boat will be recognizable because the sailor will wear La Gavitella T-shirt.
Moreover, the sailor will tell La Gavitella's name or your name, once arrive at the pier.

GENERAL INFORMATION

Are animals accepted?
Our venue accepts small animals. Please specify it in the booking notes of your reservation to guarantee you the best accommodation.
Are children allowed?
Children are welcome. Please let us know if there are children among the guests to guarantee you the best accommodation
How can I use a Gift Voucher?
If you would like to redeem a gift voucher, you can contact us in advance to secure the day and time of the reservation. You can easily reach us via e-mail at info@lagavitella.it
or via phone/WhatsApp at +39 350 5821514 
In case of a lack of communication, we are unable to guarantee availability if you arrive directly at the venue.
Do you have a parking?
Our venue does not have a parking area.
However, If you are in Praiano or Positano, you could park your car or scooter directly to one of the local parking and then reach us with our shuttle boat.
Discover more on the Where We Are page.
arrow_upward